目录
第2版前言
第1版前言
Unit 1Making New Contact1
11At Customs1
12Meeting Foreign Guests at the
Airport4
13On the Way to the
Hotel6
Unit 2At the Hotel10
21Checking In10
22In the Room13
23Looking Around the
Hotel16
Unit 3Dining at a
Restaurant2131Inviting the Guest21
32Welcome Speech24
33At the Table27
Unit 4Sightseeing31
41Talking about Weather31
42Visiting a Factory34
43Company Introduction37
Unit 5Making Phone Calls40
51Trying to Make Contact40
52Making First Contact43
53Polite Questions46
Unit 6Introduction of
Products5061General Introduction50
62A Visit to a Sample
Room54
63Talks on Specifications57
Unit 7Enquiries and Offers60
71Business Enquiry60
72Offer and Counteroffer63
Unit 8On Price67
81A New Offer67
82Bargaining69
83Making Comparison71
Unit 9Payment Terms75
91Pay by Letter of Credit at
Sight75
92Propose to Pay by the Letter of
Credit79
93Asking for Easier Payment
Terms84
Unit 10A Letter of Credit89
101The Establishment of a
Letter of Credit89
102Amendment of the L/C93
103Extension of the L/C97
Unit 11Packing and
Marking102111Export Packing102
112Labels106
113Container Service110
Unit 12Shipment and
Delivery116121On Shipment116
122The Date of Delivery121
123Late Delivery126
124Nondelivery130
Unit 13Insurance136
131Insurance Coverage136
132A Talk on Insurance141
Unit 14Claims and
Settlement147 141A Claim Case on Quality
Deterioration147
142Settling a Claim151
Unit 15Agency154
151Trying to Get Agency
Right154
152Renewing Agency
Agreement158
153Refusing Request for
Agency 160
Unit 16Making a Bargain165161Conclusion of
Business165
162Signing a Contract174
Unit 17Parting183
171Seeing Off at the
Airport183
172Saying Goodbye on
Telephone188
附录195
附录ACommon Business English
Terms195
附录BCommon Business English
Abbreviations205
参考文献225