序 第2版前言 第1版前言 Unit 1Fundamentals of Writing English Business Letters 英文商务信函写作的基本 知识1 Unit 2Establishing Business Relations 建立业务关系22 Unit 3Status Enquiries 资信调查36 Unit 4Enquiries and Replies 询盘及回复52 Unit 5Quotation and Offer 报价和发盘68 Unit 6Counteroffer and Acceptance 还盘和接受83 Unit 7Sales Promotion 销售促销97 Unit 8Orders and Their Fulfillment 订单及其履行111 Unit 9Letter of Credit 信用证127 Unit 10Other Terms of Payment 其他支付方式143 Unit 11Packing 包装159 Unit 12Insurance 保险175 Unit 13Shipment 装运192 Unit 14Claim and Settlement 索赔与理赔209 Unit 15Modes of Trade 贸易方式231 Unit 16Memo,Fax and Email 备忘录、传真与电子 邮件249 Appendix Appendix AUseful Phrases and Expressions 实用短语264 Appendix BAbbreviations Commonly Used in International Trade 国际贸易中常用缩 略词282 Appendix CWriting Correctly 正确写作295 Appendix DKeys to Exercises 参考答案311 Bibliography 参考文献334Ⅷ